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Make the Dot Troubleshooting

Make the Dot Troubleshooting

Theren Moodley avatar
Written by Theren Moodley
Updated over a week ago

Guide on using Make the Dot on Brave browser

If you are using Brave to access Make the Dot you will need to ensure that you disable Brave Shields in order for the features to work correctly.

This can be done by changing the toggle in the Brave Shields setting to off.

1. The settings can be accessed by clicking on the Brave icon at the end of the address bar

2. And then clicking the toggle from UP to DOWN


Guide on using Make the Dot on Firefox browser

If you are using Firefox to access Make the Dot then you will need to change some default settings in order for the copy and paste functionality to operate correctly.

1. Firstly type about:config in the browser address bar.

2. That will then display the below page

3. Click on the Accept the Risk and Continue button to proceed and then click on the show all button.

4. You will then be presented with many different setting options. Use the search option at the top of the page (your cursor will default there) and change the below settings to true.

dom.events.asyncClipboard.clipboardItem
dom.events.asyncClipboard.readText
dom.events.testing.asyncClipboard

5. Finally hit the back button which will return you to your session


Browser Setting for Chrome Extension regarding log in

When using the browser extension in Chrome and you are not logged into your boards, you need to ensure that you have the extension setting set to This can read and change site data On all sites for the login panel to appear on the right.


Resolving Server Busy Error in Google Chrome (EU Users)

If you're located in the European Union and encounter a "Server Busy" error while using the Style Builder in Google Chrome, your internet service provider may be blocking the QUIC protocol. Follow these steps to resolve the issue:

  1. Clear your browser cache

    • Open Chrome settings > Privacy and security > Clear browsing data

    • Select "Cached images and files" and click "Clear data"

  2. Disable QUIC protocol

    • Type chrome://flags in your address bar and press Enter

    • Search for Experimental QUIC protocol

    • Change the dropdown setting from Default to Disabled

  3. Reload Chrome

    • Click the blue "Relaunch" button at the bottom of the screen to restart your browser

This adjustment helps Chrome bypass network restrictions caused by certain EU internet providers. You can re-enable QUIC later if your network configuration changes.

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