Make the Dot - how to get in touch with our support team

Still haven't found what you've been looking for?

No worries, we're here to help via chat, email or carrier pigeon 🕊. Whatever floats your boat.

As useful as help centres can be, sometimes we all just need to speak to a good old fashioned human to get our problem solved.

This why we're here to help.

Get in touch via chat

You can get in touch with us through the help bubble in the bottom left corner when using the app. Click on Help button on the toolbar to reach out. Please note:

  • We’re currently available Monday to Friday from 8:30am to 6pm (UTC +8).

  • You may not see the messenger in our web app if you’re using an adblocker.

Make the Dot - contact us or visit our help center

Reach out via email

If you’re not near the Make the Dot app and you need to contact us, you can email support@makethedot.com and we’ll get back to you as soon as we can.

Want to suggest a feature or report a bug? Please take a look at this page to find out more about our feature request boards and helpful information to include when reporting bugs.

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